At The Mystic Supplies, we strive to ensure that your crystal healing supplies are delivered to you in the most efficient and secure manner. Below, you’ll find all the details regarding our shipping and delivery policies.

Processing Time

• Order Processing: All orders are processed within 1-3 business days. Please note that orders are not processed or shipped on weekends or holidays.
• Order Confirmation: Once your order is placed, you will receive an email confirmation. You will receive another notification once your order has shipped.

Shipping Rates and Delivery Estimates

• Domestic Shipping:
  • Standard Shipping (5-7 business days): Rs 80
  • Free Shipping for orders over Rs 999: 5-7 business days

Please note that delivery times are estimates and may vary depending on the destination and shipping carrier.

Shipment Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours. You can track your order by the tracking link sent to you.

Customs, Duties, and Taxes

The Mystic Supplies is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

The Mystic Supplies is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Returns and Refunds

For information on returns and refunds, please visit our Returns and Refunds page.

Contact Us

If you have any questions or concerns about your order, please do not hesitate to contact us at tarotbyprutha@gmail.com or call us at +91 90047 15422

Thank you for choosing The Mystic Supplies. We hope our products bring you the healing and positivity you seek.

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